In accordance with established procedures, this position is responsible for supervising a team of Sales Call Centre and Storefront Associates to ensure all key performance indicators are met. Main responsibilities of this role is to ensure representatives promote Cogeco products, retain existing customers, are efficient and deliver world class service to customers over the phone and face to face.
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ACADEMIC TRAINING |
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WORK EXPERIENCE |
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SPECIFIC COMPETENCIES |
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PHYSICAL DEMANDS AND VISUAL ACUITY |
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