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Market Manager, Wholesale Solutions

Burlington, Ontario, Canada

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Job Description:

At Cogeco, our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious.  We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile, dedicated, problem solvers.

You’ll benefit from:

Flexibility: yes, we think that what you do matters. At work and at home.

Fun: we laugh a lot, it makes every day brighter.

Discounted services: we provide amazing services to our clients, and you’ll get them at home, because you deserve them.

Rewarding Pay: let’s be honest, everybody likes to make a good salary. We offer attractive compensation packages, and it comes with a great culture. 

Benefits: we’ve got you covered. 

Career Evolution: join us and we will give you the tools to achieve your career goals!

Technology: you have a passion for technology? Excellent, we do too. Here, you will manage, influence, play, create, fix, and shape the industry.

At Cogeco, diversity is an essential asset to our organization’s performance. We are committed to providing equal opportunities to all qualified individuals wishing to join our company, regardless of cultural and individual differences. We strive to build teams which reflects the diverse profiles and backgrounds of both the customers and communities we serve, firmly believing that this distinguishes Cogeco from competitors and contributes to our signature of excellence. 

The Market Manager, Wholesale Solutions leads our B2B market unit’s product & marketing strategy and tactics for the Wholesale and TPIA (Third Party Internet Access) segments in close partnership with the Wholesale channel. 

80% of Cogeco’s business customers report high satisfaction, and the Market Manager, Wholesale Solutions plays a big role in what makes us special. Do you have what it takes to join a high energy team that challenges the rules, constructively breaks what needs to be fixed, and leads the strategy and execution forward?

Are you experienced in commercial Internet services and knowledgeable about networking technology?  You are aware of what is going on in the B2B telecom market and the transformation the cable and the ISP industry is going through?  And most importantly, do you want to define the future direction of our Wholesale & TPIA market  for our growing, dynamic B2B market segment?  

We are looking for great people to join a team that works hard, has fun and makes a difference in the market.  You need to love marketing challenges, be curious to learn, and aspire to make great things happen. If this is you, we want to hear about what makes you special, your achievements and vision that will carry our business forward.

Job Responsibilities:

As a Market Manager, Wholesale Solutions a typical day might include the following: 

  • Responsible for the in-year and 3 year P&L for wholesale products and services.
  • Own your products’ evolution, customer experience and strategy as well as define the solution value proposition.
  • Work in close collaboration with our Regulatory department and the Sales and Account management team for anything related to TPIA.
  • Develop and maintain a Wholesale Solutions roadmap and product plans.
  • Closely collaborate with the Retail product team to align on future services and solutions as well as market overarching changes.
  • Work on the analysis, recommendation and introduction of new Wholesale Solutions services and products.
  • Understand Wholesale related service implementation processes and drive its optimization for all offered services and solutions. 
  • Build and manage market competitive pricing across segments and markets, manage pricing and derogation requests. 
  • Contributing to retention, up sell, cross sell and acquisition campaigns by product, portfolio and segments.
  • Briefing collateral, sales training material and positioning for communications. 
  • Participate in and contribute to the strategic planning and budgeting process.
  • Build and maintain strong relationships with internal stakeholders and external partners.

Who you are & how you work:

  • Looking for courageous leaders that analyze well, believe in the value of data, act quickly, and make great and pragmatic decisions.
  • Agility, flexibility: Demonstrated ability to work with multiple products, distinct portfolios, or projects in parallel.
  • Never lose sight of the big picture, strategy counts.
  • Strong sense of collaboration, ready to work closely with a Sales channel and provide them with direction and data analysis based guidance.
  • Strong team player with a roll-up-the-sleeves attitude that's not afraid to get things done, both solo and across teams.
  • Good communicator who can take people along the product journey and tell compelling stories. 
  • Be able to build compelling business cases/recommendations and present them, ideally in English and French.

Job requirements:

Does this profile sound like yours? We want you on our team!

  • Bachelor’s degree, preferably in Business, Commerce or Engineering.
  • A Master’s of Business Administration is an asset.
  • Experience in the telecom, media, software or related industries preferred, ideally obtained in a B2B environment.
  • Knowledge of Internet, fibre and networking technology is an asset.
  • Experience with working in a regulated market such as TPIA is an asset.
  • Minimum of 5 years’ experience in product management, product marketing, channel management or a similar field.
  • Bilingual, French and English.